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National Standards

• Tenancy Management
• Asset Management
• Tenant Rights and Participation
• Working with the Community
• Governance and Organisational Management
• Management Systems
• Human Resource Management

Section 5: Governance and Organisational Management

Standard 5.1 Establishing and Maintaining Governing Bodies

Members of the governing body of the organisation have the skills and experience needed for their work and the commitment to contribute to the overall strength of the organisation.

Standard 5.2 Good Governance

The organisation has a clearly defined purpose and goals and is accountable for all aspects of its work.

Standard 5.3 Effective Management

The organisation is managed to ensure accountability and deliver good outcomes for tenants.

Standard 5.4 Planning and Development

The organisation plans to ensure that it maximises the use of its resources towards achieving identified goals and priorities.

Standard 5.5 Organisational Review

Regular evaluation and review ensures that the organisation is working efficiently and effectively towards achieving its goals.

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Last updated 4 April 2005

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