Getting started: Self-evaluation
Self-evaluation
Self-evaluation is the first stage in the accreditation cycle. The self-evaluation process has two purposes:
- to help you to review and improve your work practices, and
- to help your organisation begin to prepare for accreditation.
Organisations seeking accreditation are required to undertake self-evaluation and submit a self-study report to the Queensland Community Housing Standards and Accreditation Unit, together with supporting documentation. The report will give the evaluation team information from the perspective of people involved in the day-to-day running of the organisation. The self-evaluation process also provides the organisation with the opportunity to think about and collate evidence to help them to demonstrate how a standard is being met.
There is a range of organisations and there can be more than one way of achieving an outcome. We are interested in the context of your organisation. We want to know why you do what you do and how it meets each standard.
Self-evaluation comprises four main activities. Tools and resources have been developed for each of these activities.
Accreditation Guide
Organisation Report
Evidence Guide
To obtain an information pack on self-evaluation, containing all the relevant tools and resources, complete the 
Request for Accreditation Information (33Kb) or contact us.
Development and implementation of a Quality Improvement Plan
Organisations not wishing to move immediately from self-evaluation to external evaluation will use the information gathered through self-evaluation to identify areas for further improvement. The organisation will then develop a Quality Improvement Plan to address these issues in a timeframe that is reasonable for the organisation.
An Accreditation Officer can provide support and feedback to organisations during this phase of the process by acting as a Liaison Officer. However, it is not the role of this Liaison Officer to develop policy or materials for the organisation, nor to advise the organisation on legal matters. At this stage in the process, their role is to:
- assist an organisation to understand what is required to meet the standards
- review materials developed by the organisation and provide feedback on gaps or inconsistencies in the information, and
- identify key areas that would benefit from further development.
When the organisation proceeds to an external evaluation, evaluation will be undertaken by an Accreditation Officer who has not been involved with the organisation previously.
For more information on the accreditation process, view Seeking accreditation: External Evaluation or contact us.
Last updated 22 October 2008
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